Our Commitment

Our Core Values

imfs is strongly focused on quality client outcomes. We share an honesty and respect that is felt at every interaction. We are proactive in our approach,and work with reliability and professionalism. Our team strives to deliver communication that is effective and timely with a focus on building & retention of relationships, today tomorrow and beyond.

imfs guarantees to act with and encompass:

  •  Honesty
  •  Respect
  •  Integrity
  •  Reliability
  •  Professionalism
  •  Communication – Effective & Timely
  •  Building & Retention of relationships

And in doing so exceed expectations in delivering excellent customer service and achieve an enjoyable experience for you.

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Our Mission

“To create enduring relationships by listening and understanding, then providing personalised finance solutions. We’ll be with you from the first appointment to settlement and beyond.”

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Our vision

The imfs Vision:

“To be the first choice for trusted, professional and knowledgeable financial solutions, and be the ongoing choice because we genuinely care.”

Need Help?

We know that choosing a new loan can be difficult. At imfs we’re here to help you. If you have any questions at all just give us a call or send us an email.

In view of the increasing restrictions on some businesses and further social distancing measures being enforced, we will be making some changes to our business operations. Most importantly, we want to let our clients know that we are here to assist with any queries or concerns they have regarding their loans and potential financial difficulties. Going forward, all of our client appointments will be non-face to face – ie via skype, facetime or by phone; Additionally, all of our document sign-ups will take place via phone/skype or facetime, and clients will need an unrelated party ( ie unrelated to the transaction) to be available to witness signatures for their mortgage or other security documents.
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